Docs

Locations and branches

Damages and Task management

Service App (Beta)

A guide for field teams to manage tasks, perform maintenance, and execute vehicle deployment efficiently using the new Service App.

Optimizing Vehicle On-Field Maintenance Flows

Streamline field operations by automating vehicle state changes and commands during service tasks.

Card Management (RFID)

The Card Management feature allows operators to issue and manage physical RFID cards. These can be used for customer authentication (Customer Identity Cards) or operational tasks (e.g. fuel card)

Managing On-Demand Rentals

Monitor individual trip lifecycles, audit price calculations, manage user ratings, and handle post-trip adjustments or disputes.

Radar

The Radar feature allows users to set a passive search for vehicles in a specific area. It notifies them via push notification when a vehicle becomes available, helping operators recapture lost demand

Additions and Insurance

Maximize revenue and optimize tax structures by configuring optional user extras, mandatory insurance splits, and internal operational fees.

Subscriptions & Multi-Benefit Packages

Secure recurring revenue and increase user lifetime value (LTV) by bundling credits, free unlocks, and discounts into auto-renewing membership plans.

Login Options & Sign up Fee for End Users

Wunder Mobility offers multiple sign-up and login options for end users. Operators can choose the approach that best balances conversion, security, and operational effort.

User Management & Profiles

View and manage customer data, verify identities, handle support cases, and manage GDPR deletion or data export requests from the Wunder Backoffice.

Roles and Permissions

Control user access to Branches and Business Units with granular roles, inheritance logic, and data privacy settings.

Business accounts and corporate billing

Business Accounts enable centralized billing, controlled access, and tailored experiences for organizations using shared fleets.

Payment Gateways and Methods

Wunder Mobility integrates with leading payment gateways to process payments securely while handling billing, invoicing, and payment logic within the platform.

Invoicing

Invoices document every monetary transaction and define how unpaid amounts are handled without blocking operations by default.

Invoice PDF Structure & Customization

Explains invoice PDF structure, modification options, and balance movement details.

Revenue Protection and Payment Assurance

Secure your revenue streams using pre-authorizations, security deposits, upfront charges for bookings, and automated controls for wallet-based payment models.

Mobile App Translation Keys: Sign Up, Rental & Booking

Reference guide for configuring localization keys in the three core user journeys: Sign up, Booking, and Rental.

MaaS API

An overview of how operators can integrate with MaaS providers using the Wunder Mobility MaaS API.

FreeNow Integration Overview

This article explains how Wunder Mobility operators can enable their fleet in the FreeNow app using the managed FreeNow MaaS Connector.

Credit Rating (CRIF)

The CRIF Credit Rating integration allows operators to perform creditworthiness checks on users and restrict vehicle rentals based on credit scores. This feature is market-specific for Austria.

Veriff Driving License Verification

Veriff enables automated in-app driving license verification to ensure only eligible users can access vehicles and start trips.

Onfido Identity & Driver's License Verification

Automate driver’s license and identity verification using AI-powered technology to onboard users faster while reducing fraud and liability.

Braze Messaging integration

Use Braze with the Wunder Platform to send targeted push, in-app messages, and voucher campaigns.

AppsFlyer Integration

Measure marketing performance, track user acquisition, and optimize customer journeys using AppsFlyer’s attribution and analytics tools.

Zendesk Chat

Enable live support in your Consumer App by integrating Zendesk Chat (Classic Mobile SDK).

INVERS IoT Integration

Enable advanced vehicle control for car sharing with INVERS CloudBoxx, featuring offline Bluetooth access, RFID card authentication, and physical key management through Wunder Mobility.

Introducing Wunder Analytics (Beta)

A new analytics foundation for shared mobility operators

Issues Analytics (Beta)

Understand trends, performance, and financial outcomes of operational issues

Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) adds an additional security layer to user accounts by requiring a second verification factor during login.

Choosing the Right Sign-In Method in Wunder (Email OTP vs Phone Login vs Password)

This article explains how Wunder V2 authentication works and how to choose between email OTP, phone (SMS) login, and legacy email + password.

Accounting: Vouchers – States and Reconciliation

This article explains voucher states, remaining value calculation, outstanding liabilities, and how operators can reconcile vouchers for accounting.

High-Converting Voucher Campaigns

Implement three essential automated voucher workflows to boost activation, retention, and revenue using Wunder Mobility and Braze.