Issues Analytics is the first module released under the new Analytics section in the Wunder Dashboard.It gives operators a clear picture of how issues are created, handled, resolved, invoiced, and paid.You can find it under: Analytics → Issues⸻<h1>Operational Funnel</h1>A high-level overview of how issues progress through your workflow.You can see:<ul class="accent-bullets"><li>Created issues</li><li>In progress issues</li><li>Closed issues</li></ul>This helps you understand operational workload and how efficiently issues are being processed.<img src="https://uploads.productlane.com/ce902b00c18109d8dc5242e9ca3c0da8.png" data-processed-src="https://uploads.productlane.com/15b631ba9dd4624ab3155545b653fe66.jpeg" data-original-src="https://uploads.productlane.com/ce902b00c18109d8dc5242e9ca3c0da8.png">⸻<h1>Financial Funnel</h1>A summary of how resolved issues translate into invoiced amounts and paid revenue.Key metrics include:<ul class="accent-bullets"><li>Closed (no invoice)</li><li>Invoiced amount</li><li>Paid amount</li></ul>This shows how effectively your team recovers costs associated with operational issues.<img src="https://uploads.productlane.com/53f9e2b0ca834f929f8f8fbbdf0137c8.png" data-processed-src="https://uploads.productlane.com/49581c7f708221d8b7e70a099c6486b1.jpeg" data-original-src="https://uploads.productlane.com/53f9e2b0ca834f929f8f8fbbdf0137c8.png">⸻<h1>Issue Origin Map</h1>This interactive map shows where rentals started that eventually resulted in issues.Darker areas indicate higher issue density. This helps operators quickly identify hotspots, problematic regions, or operational blind spots.<img src="https://uploads.productlane.com/66b2cdad936975ec94236720917024ea.png" data-processed-src="https://uploads.productlane.com/860e3a612f87868b261c6bc754cf5dc1.jpeg" data-original-src="https://uploads.productlane.com/66b2cdad936975ec94236720917024ea.png">⸻<h1>Issues by Branch</h1>A ranking of branches by issue volume.Useful for:<ul class="accent-bullets"><li>Spotting underperforming stations</li><li>Identifying areas requiring additional maintenance or operational focus</li><li>Understanding how different parts of the service contribute to overall workload</li></ul><img src="https://uploads.productlane.com/8b7417aa223e435255906ff1700ae863.png" data-processed-src="https://uploads.productlane.com/e1d2775c71f941ae2d46583f3e6aa806.jpeg" data-original-src="https://uploads.productlane.com/8b7417aa223e435255906ff1700ae863.png">⸻<h1>Issue Types (Top Categories)</h1>Shows which categories of issues occur most frequently, such as:<ul class="accent-bullets"><li>Fines</li><li>Parking problems</li><li>Damage</li><li>Missing parts</li></ul>This helps reveal patterns and highlight systemic problems.<img src="https://uploads.productlane.com/00f2af07668d50c5c0504aa5e519ea5e.png" data-processed-src="https://uploads.productlane.com/2f86805290bdb40dd27e3c815483039c.jpeg" data-original-src="https://uploads.productlane.com/00f2af07668d50c5c0504aa5e519ea5e.png">⸻<h1>KPIs Embedded Directly Into Issue Views</h1>We also added lightweight KPI tiles directly into the Issues Overview above the table.These show:<ul class="accent-bullets"><li>Closed issues</li><li>Invoiced issues</li><li>Paid issues</li></ul>Allowing you to get key insights without opening the full analytics dashboard.⸻<h1>Filtering</h1>You can filter all insights by:<ul class="accent-bullets"><li>Branch</li><li>Time period (7 days, 30 days, 90 days, custom)</li><li>Vehicle category (where applicable)</li></ul>All charts update instantly based on your selections.<img src="https://uploads.productlane.com/fda4d57e6a5aaabe5654af4a3a6651e4.png" data-processed-src="https://uploads.productlane.com/deb1dd8f46d6009313afe2ac6971359c.jpeg" data-original-src="https://uploads.productlane.com/fda4d57e6a5aaabe5654af4a3a6651e4.png">⸻<h2>Why this matters</h2>Issues Analytics helps operators:<ul class="accent-bullets"><li>Detect operational bottlenecks</li><li>Understand where and why issues occur</li><li>Identify stations or vehicle types with recurring problems</li><li>Track invoicing and payment performance</li><li>Support faster, data-driven decisions inside daily workflows</li></ul>This is the first step toward deeply embedded analytics across all parts of the product.

Data Insights

Understand trends, performance, and financial outcomes of operational issues

Issues Analytics (Beta)

Platform overview

Getting Started

Locations and branches

Damages and Task management

Service App (Beta)

Optimizing Vehicle On-Field Maintenance Flows

Card Management (RFID)

Fleet & Operations

Managing On-Demand Rentals

Radar

On-Demand vs. Pre-Booking

Additions and Insurance

Subscriptions & Multi-Benefit Packages

Pricing, Memberships & Promotions

Login Options & Sign up Fee for End Users

User Management & Profiles

Roles and Permissions 

Business accounts and corporate billing

Users & Accounts

Payment Gateways and Methods

Invoicing

Invoice PDF Structure & Customization

Revenue Protection and Payment Assurance

Payments & Invoicing

Mobile App Translation Keys: Sign Up, Rental & Booking

App Configuration & Customization

MaaS API

FreeNow Integration Overview

Credit Rating (CRIF)

Veriff Driving License Verification

Onfido Identity & Driver's License Verification

Braze Messaging integration 

AppsFlyer Integration

Zendesk Chat

Integrations & APIs

INVERS IoT Integration

Vehicle & IoT Support

Introducing Wunder Analytics (Beta)

Two-Factor Authentication (2FA)

Security

Choosing the Right Sign-In Method in Wunder  (Email OTP vs Phone Login vs Password)